avid hotels - Memphis - Southaven by IHG

Staff was friendly. Room was nice and clean, even smelled clean (you could smell the bleach in the bathroom after they cleaned it). The bed & pillows were comfortable. I didn't eat the breakfast but I did grab some coffee from the breakfast bar, and the coffee maker grinds fresh beans and brews your cup right then and there, coffee was great. I visit the Southaven/Memphis area often and this hotel surpasses most of the places I've stayed nearby, we were quite surprised. My wife agrees with all my statements. Fairly safe area of Southaven compared to Memphis and Horn Lake. Definitely would stay here again.

Convenient location from the interstate, plenty of parking, clean room, comfy beds. Glenda was very pleasant during breakfast. There to answer any questions. Husband was pleasanosurprised with the breakfast sandwiches. Freshly ground coffee was also a big olus.

I loved the staff the were so amazing and sweet. They were polite, welcoming, and tended to our needs. I forgot this one particular lady name she was there when I checked in Friday night and also there Saturday evening/night by herself Saturday 6/15 She deserves a lot she was wonderful a great smile, great customer service and we held a great conversation while I was checking in. I did let her know that know that she has wonderful customer service. Also the house keeper that came around to my door was amazing as well she was so sweet.Shout out to all the staff again that’s how it needs to be when you’re staying in any hotel. Keep up the great work.

We didn't have the breakfast. The cleaning staff were exceptionally helpful and kind. I wanted to shout out a specific young lady, but unfortunately I cannot remember her name. They provided us with all of our requests. I love all of the Dove products that you all provide.

Front desk staff were exceptionally friendly and welcoming. Our room was very clean and seemed brand new, and the beds were soft and comfortable. We had an accessible room with two queen beds, and it was spacious and quiet. The bath was easy for my disabled mother to use. The overall aesthetic of the the hotel is modern and minimalist, but it still felt warm and inviting. We arrived after dark and the parking lot was well-lit and felt safe. The lighting around the bathroom mirror is quite flattering!